Statistical Process Control is the art of making decisions about a process based on an analysis of the information contained in a sample from that process. SPC Techniques play a vital role in quality improvement. They provide the principle means by which a product is sampled tested and evaluated, and the information in data is used to control and improve the process. Furthermore statistics is the language in which all functional manager/decisions makers communicate about quality.

Duration: 3 days

Managers/Executives of Operating and Service functions ie. QA, Marketing, Purchase, Production, HRD and Administration from manufacturing and service industries